Shipments

Shipping and Delivery

At Mr. Wine.ch, we are committed to ensuring fast, secure, and reliable shipping throughout Switzerland.

Delivery Area

We ship exclusively within Swiss territory.

Courier

Shipments are made via reliable courier:

  • DPD Switzerland

Once the order has been shipped, the customer will receive all useful information to track the delivery.

Delivery Times

  • Orders are processed after payment confirmation

  • Delivery times may vary depending on the destination

We always do our best to ship orders as quickly as possible.

Shipping Costs

Shipping costs, if applicable, are clearly indicated during the purchase process before order confirmation.

Delivery Address

The customer is responsible for providing a correct and complete address.

In case of:

  • incorrect address

  • failed delivery

any additional costs may be charged to the customer.

Order Delivery

Upon delivery, it is advisable to:

  • check the integrity of the package

  • report any visible damage to the courier

Important Notes

  • We are not responsible for any delays caused by the courier

  • Any logistical unforeseen events may affect delivery times

Customer Support

For any issues related to shipping or delivery, our customer service is always available.

You can contact us via the contact section, available 24/7: we will do our best to assist you quickly and find a solution.