Terms and Conditions

Last updated: [March 19, 2026]

Welcome to Mr. Wine.ch. These terms and conditions govern the purchase of products through the website www.mrwine.ch. By placing an order, you fully accept the following terms.

1. General Information

The website is managed by:

Mr. Wine.ch
G & L Wine Sagl
C/O Seal Consulting SA
Via Nassa 5
6900 Lugano – Switzerland
VAT Number: CHE.286.688.483

For any information, you can contact us via the contact section available on the website, active 24/7.

2. Products and Availability

Mr. Wine.ch offers a selection of wines available for sale in Switzerland.

  • All products are described as accurately as possible

  • Images are for illustrative purposes

  • Availability may vary without notice

In case of unavailability after the order, the customer will be informed promptly.

3. Prices

All prices are expressed in Swiss Francs (CHF).

  • Prices may be subject to change without prior notice

  • The price applied is that at the time of the order

4. Payment Methods

We accept the following payment methods:

  • Credit cards

  • PayPal

  • Bank transfer

  • Installment payments (when available)

The order will be processed only after payment confirmation.

5. Shipping and Delivery

Shipments are made exclusively in Switzerland via DPD courier.

  • Delivery times may vary depending on the destination

  • Any delays are not directly attributable to Mr. Wine.ch

  • The customer is responsible for providing a correct address

Upon delivery, the customer is required to verify the integrity of the package.

6. Right of Withdrawal and Returns

Mr. Wine.ch is committed to ensuring customer satisfaction.

While not mandatory in all cases, the company accommodates its customers whenever possible.

For any problem related to an order:

  • you can contact customer service via the contact section, active 24/7

  • each request will be evaluated individually

Any returns must be agreed upon in advance.

7. Age Restrictions

The sale of alcoholic beverages is permitted only to adults.

By placing an order on Mr. Wine.ch, the customer declares to be at least 18 years old.

8. Liability

Mr. Wine.ch is not responsible for:

  • improper use of purchased products

  • delays attributable to the courier

  • force majeure events

9. Data Protection

The processing of personal data is governed by the Privacy Policy available on the website.

10. Changes to Terms

Mr. Wine.ch reserves the right to modify these terms at any time. Changes will take effect upon publication on the website.

11. Applicable Law

These conditions are governed by Swiss law.