Support
Our team is always at your disposal to help you at every stage of your purchase on Mr. Wine.ch.
Whether it's product information, order assistance or after-sales support, we're here for you.
How to contact us
You can contact us at any time through the contact section on the website.
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Customer service available 24 hours a day, 7 days a week
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Quick responses and personalized assistance
Our goal is to offer you effective and timely support.
Order assistance
We are available to help you with:
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Information on orders and shipments
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Payment support
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Order status check
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Delivery issues
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Return or assistance requests
Problems with an order?
If you have encountered a problem, don't worry.
Mr. Wine.ch always meets its customers when possible.
Contact us through the dedicated section and our team will quickly assess the situation to find the best solution.
Wine consultation
Do you need help choosing the right wine?
We are happy to offer you support in the selection, based on your needs or the occasion.
Company information
Mr. Wine.ch
G & L Wine Sagl
C/O Seal Consulting SA
Via Nassa 5
6900 Lugano – Switzerland
VAT: CHE.286.688.483
Our commitment
We always put the customer first.
Our goal is to offer you not only excellent wines, but also reliable, available and professional service.